Credit Note Policy
Kwan reserves the right to deny a refund/credit note if the returns policy requirements are not met. If a return is denied, an email will be sent advising of the action and the goods will be returned to the customer.
If you would like to proceed with a return, please follow the steps below:
Returns to be addressed to:
303/364 Canterbury Rd
Canterbury NSW 2193
Kwan is not liable for any loss of garments being returned, please ensure a traceable delivery method is used.
All garments are thoroughly checked and inspected to ensure you receive items in pristine condition. In the unlikely event of faulty items received, please contact us at firstname.lastname@example.org or complete the contact us form to resolve the issue.
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